“By chance, I asked The Smiths to appraise my 2 bedroom house for a possible sale a few months ago, and short listed them when it became clear I would be selling. So why did my family decide to go with them? Brendan Smith agreed to an evening meeting at 8pm with myself, my daughter and son in law without hesitation, and was very enthusiastic about his ability to market and sell the house for a good price. He came prepared with facts and figures, complete with a folder of information and gave us guidance without hype. He was realistic and positive, clearly an experienced salesman. That the auction would be on site, tipped the balance in favour of Austar Realty. Then Rebecca entered the picture, always cheerful, very efficient with the paper and computer work, sending endless photos at 9 or 10 at night in order to meet advertising deadlines and gentle email reminders that there were still information to be sent to them. The whole Austar team was rounded up to visit the house after their weekly meetings, to ensure good exposure. Suddenly there were potential buyers wanting to come at times different to the open home, and then unexpectedly an early pre-auction offer! Now The Smiths really sprang into action. The auctioneer made contact with us in the evening to discuss the auction details, advertising was altered, paperwork was produced for signature and people were advised of the change of auction date. Within 5 days a successful evening auction had taken place on site. The price considerably exceeded my expectations. Post auction paperwork was completed quickly, with the refund for unused advertising and deposit banked within 24 hours. I would strongly recommend trusting your house sale to The Smiths.”

“After listing our home with another agency for many months without success, we chose to list with Craig Smith and his team. He recommended a media marketing campaign package and then Auction. When the home did not sell at auction, Craig and his team then immediately worked tirelessly with interested parties to achieve an unconditional cash offer that fulfilled a satisfactory sale conclusion the very next day. We were impressed with the real estate business expertise and tenacity of the entire Smith team as they worked on that sale.”

“You guys have all been awesome. A perfect team and I knew we’d made the right decision before we even started. You’ve set us up well for our next adventure and we’ll be back one day!! There is one of these (bottle of champagne) waiting for Rebecca, Brendan and Craig which I’ll drop in to the office next week on Friday.”

“Brendan and the team worked extremely hard for us. Everything happened when they said it would and the whole process was seamless. We definitely don’t think we would have gotten the extra dollars from our sale if we had gone with our second choice of agents.”

“All of the Smiths (Craig, Brendan, and Rebecca) played an invaluable role in marketing our home. We had a slow start (hence a nine rather than a ten), but their experience and expertise, timely guidance in critical moments, contributed to making the sale possible.”

“While some parts of the process may just be industry stuff the piece that I enjoyed about them was that they were passionate about what they saw in my property. I felt like they negotiated in the best interest of getting a great outcome for me and what I liked was that even though the property didnt sell for what it was appraised at there was genuine willingness to get the best outcome.”

“They work hard. Have been doing it for years. Sold our last property. Professional and friendly.”

“They know the area..and are enthusiastic”

“It was a little unclear how the 3 worked together & we found it took a while to get the information we needed – our broker was getting information before us which was strange to us. We didn’t feel they were taking us seriously in the beginning. Throughout the process Brendan built a really good relationship with us & we would recommend him for sure!”

“Very efficient, knowledgeable, reliable, friendly team.”